Curators Of Cutting-Edge Technolgoy Solutions

Our people and the services we provide define our firm. We take pride in delivering a first-class client experience.

The Aurum Difference

Single Support Channel

As a part of Aurum’s ongoing commitment to continually provide best in class legendary service, all service related items are routed through a single easily-accessed support channel.

Semi-Annual Tech Reviews
We audit and maintain your technology through a semi-annual on-site check up to proactively resolve issues and ensure a reliable system.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Semi-Annual System Updates
Rest assured that the performance, stability and efficiency of your system is always up to date and void of potential security flaws.

Preventative System Monitoring
Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

24/7 Support
Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

Our Support Memberships

*Our Hours of operation are Monday-Friday 9 AM - 5 PM Exluding National holidays

RECOMMENDED

Essential

$69
per month

Free Business Hours Remote Support
Free After Hours Remote Support
Member Service Rates for On-Site and After Hours On-Site Support

Select

$159
per month

Free Business Hours Remote Support
Free After Hours Remote Support
Member Service Rates for On-Site and After Hours On-Site Support
Select Priority Scheduling
24/7 Support Access
Semi-Annual System Review
Semi-Annual System Updates

Select Plus

$259
per month

Free Business Hours Remote Support
Free After Hours Remote Support
Member Service Rates for On-Site and After Hours On-Site Support
Select Priority Scheduling
24/7 Support Access
Semi-Annual System Review
Semi-Annual System Updates
Comcast Concierge
Pro-Active System Monitoring

Concierge

$499
per month

Free Business Hours Remote Support
Free After Hours Remote Support
Member Service Rates for On-Site and After Hours On-Site Support
Select Priority Scheduling
24/7 Support Access
Semi-Annual System Review
Semi-Annual System Updates
Comcast Concierge
Pro-Active System Monitoring
Product Discounts
Free Licensing Upgrades

Contact Support

Feel free to reach out to us with any questions or inquiries.

General Support

303-558-9050

Email Support

Member Support

303-526-0366
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3002 Walnut St.
Denver, CO 80205
303.558.9050


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