As professionals, we take great pride in our standardized design-build process. This ensures you receive a high-quality, reliable solution that matches your performance expectations.
Let Our Process Guide the Way
From start, to finish, and beyond...
Whether you're a new customer interested in our lighting control solutions, an existing customer seeking home audio support, or looking for help with an existing system, we would love to hear from you. Don't hesitate to call or use our contact form to reach us for any reason. Our talented staff is knowledgeable, responsive and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project, whether you’re in Vail, Boulder, or Denver, CO. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.
1. Discovery Process:
Your project begins with a one-on-one conversation where we learn everything about your needs and preferences so we can design a system curated just for you and your Colorado space. We’ll take the time to learn about your lifestyle, interests and budget. As we learn more, we’ll be able to better tailor the ideal functionality and capabilities of your system.
2. System Design:
Next, we take the information from our initial discovery meetings to craft the design for your system accordingly. This design gives an overhead explanation of the subsystems for each room. It outlines the features and functionality you can expect from lighting control, home audio, video and networking. We’ll discuss it with you and integrate your feedback before moving on to the next stage.
4. Implementation Process:
At the job site, our staff uses the engineering documentation to lay out all necessary low-voltage wiring and device enclosures. Knowing the unique requirements for various subsystems, our technicians expertly install and test all devices to ensure they work as specified in the original documentation. How long the process takes will depend on the project scope and the construction timeline. Changes made as the project progresses are always tracked and included in relevant as-built documentation.
5. Service & Support:
The most important part of the process is to ensure our clients enjoy a world-class service experience. We keep their integrated technology running smoothly for years. We are there and available when you need us. Aurum always maintains as-built documentation is kept for future service needs, warranty issues and ongoing tech support. Need more peace of mind? We offer advanced service plans for you that include 24/7 remote monitoring, network performance tests and priority response times.